We will explore how the synergy between WhatsApp and Spoki, the first Italian Conversational Marketing platform, has overcome the major challenges of the E-commerce world: increasing sales, recovering abandoned carts, and customer retention through effective WhatsApp support.
How? By properly integrating WhatsApp into the E-commerce strategy, implemented with the partner agency Ecommerce Consulting Group, which led Mine Perfume Lab to achieve through Spoki +730 monthly orders, an ROAS of X11, and +30% recovery of abandoned carts.