Marco Esposito

Alfonsino S.p.A.

Head Of Customer Service & Ops

As the Head of Customer Service at Alfonsino Spa, with a technical-computer science background, I have led the transformation of our customer service by implementing innovative technological solutions, aiming to improve the efficiency and scalability of processes. My approach focuses not only on optimizing customer interactions but also on sustainability and efficiency, which are essential for a modern and responsible business.