Eugenia Burchi

Contentsquare

Sr. Manager Customer Success Italia

Sr. Manager Customer Success @Contentsquare, in charge of the Italian portfolio. Formerly, Blogmeter's Head of product. As an expert of customer experience analytics, data analysis and social media listening I gave lessons at IULM University in Milan and Tor Vergata University in Rome. I also spoke at several conferences like Salone Internazionale del Libro di Torino, Social CaseHistory Forum, Social Recruiting Forum and Fashion Camp. I am a graduate of both Alma Mater Studiorum of Bologna (Semiotics) and Université Denis Diderot of Paris (Literary Theory). I write for Wired.it about tech, books, social network and parenthood.