Agility and Intelligence to respond to a year that marks a discontinuity in e-commerce and retail, to the ever-changing buying behaviour and technological evolution. Digital channels and technologies to break down, recompose and innovate the value chain, distribution models, companies. To deliver omnichannel, personalized, fluid, sustainable shopping experiences. To conquer new markets.

Innovations, best cases and trends in e-commerce, new retail and digital technologies that are reshaping the customer journeys, media, communications and industries.
In a rapidly changing regulatory and market environment, we will delve into how to use new business models, technologies and innovations, such as Artificial Intelligence, Automation, Blockchain, Social Commerce and Extended Reality in your own business and processes. Cloud and API driven, the new applications not only approach new organizational models for e-commerce but also retail development in the era of composable & fluid commerce.

These are some of the topics we will discuss with more than 30,000 participants expected during the two-day event, supplemented up by 3 institutional plenary conferences and more than 200 workshops and events by sponsors and partners.